Problem

In a service company, searching for specific information in their knowledge database, file storage and document management system is extremely time-consuming. It is only possible to search for keywords and text content. This means that answering even simple questions such as "Have we provided all our project contacts with the new company address / ISO 9001 re-certification?", "What are the statements on IT infrastructure mentioned in the last 5 project meetings?" or "Have we included the topic of environmental certification in the last tenders?" takes hours. Hours.

Solution

By introducing a so-called "Custom GPT", all knowledge can be queried directly.

As we know it from systems like ChatGPT, you can ask the knowledge a question. The system has all the knowledge available and gives the correct answer accordingly.

Increased value

All research work in the existing knowledge is eliminated and answers from the company knowledge can be given in seconds simply by entering the question.

The company saves between 5 minutes and 4 hours of working time per question to the knowledge database or search in the DMS or file repository.

Time that frees up the team for other tasks.

Worth knowing

Own / custom GPTs offer personalized digital assistance that is specifically tailored to the needs of users and help to automate and optimize productive tasks.

At new direction GmbH, we implement these and similar solutions quickly and reliably. If you have any questions or specific concerns, please feel free to contact us directly.